Subscription Terms & Conditions
Subscription Terms & Conditions
Last updated: August 31, 2026
These Subscription Terms govern your purchase of any subscription product from Naked Tallow LLC ("Naked Tallow", "we", "us", or "our") at us.nakedtallow.com. By purchasing a subscription, you agree to these terms.
1. What is a Subscription?
A subscription is a recurring purchase arrangement where you authorise Naked Tallow to automatically charge your payment method and ship products to you on a regular schedule (e.g. every 4 weeks, 6 weeks, or 8 weeks) until you cancel.
2. Automatic Renewal Disclosure (California Automatic Renewal Law)
IMPORTANT — PLEASE READ CAREFULLY:
Your subscription will automatically renew at the end of each subscription period at the then-current subscription price, unless you cancel before the renewal date. Your payment method on file will be charged automatically at the start of each new subscription period.
- Subscription price: The price displayed at checkout for the subscription product you select.
- Billing frequency: As selected by you at checkout (e.g. every 4, 6, or 8 weeks).
- Price changes: We will notify you by email at least 30 days before any price increase. If you do not cancel before the new price takes effect, you consent to the new price.
- Free trial or introductory pricing: If your subscription begins with a free trial or discounted introductory price, your subscription will automatically convert to the full subscription price at the end of the trial or introductory period unless you cancel beforehand.
3. How to Cancel
You may cancel your subscription at any time with no cancellation fee. To cancel:
- Online: Log in to your account at us.nakedtallow.com and visit the Manage Subscriptions page.
- Email: Contact us at support@nakedtallow.com with your order number and a request to cancel.
Cancellation requests must be received at least 48 hours before your next scheduled renewal date to avoid being charged for the next cycle. Once a renewal order has been processed, it cannot be cancelled or refunded unless the product is faulty or incorrectly sent.
4. Skipping or Pausing a Subscription
You can skip or pause a scheduled delivery at any time through the Manage Subscriptions page, provided you do so at least 48 hours before the next renewal date.
5. Changes to Your Subscription
You may update your subscription details — including delivery frequency, shipping address, or payment method — through the Manage Subscriptions page.
6. Annual Reminders
For subscriptions with a billing cycle longer than one month, or where the cumulative charges in a 12-month period will exceed $5.00, we will send you an annual reminder of your subscription terms and cancellation rights as required by California law.
7. Refunds
Subscription orders are subject to our standard Refund Policy. Because our products are perishable and personal care items, we do not accept returns on opened or used products. If you receive a faulty or incorrectly sent item, please contact us within 14 days of delivery.
8. Price Adjustments and Promotions
Promotional pricing or discounts applied at checkout apply only to the initial subscription order unless otherwise stated. Subsequent renewal orders will be charged at the standard subscription price unless a discount is explicitly stated as ongoing.
9. Governing Law
These Subscription Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. However, where mandatory consumer protection laws apply (including California law), those laws will take precedence.
10. Contact Us
For questions about your subscription, contact us at:
Naked Tallow LLC
Email: support@nakedtallow.com